Responding to the rapid adoption of MaxVal’s products and services and growth of MaxVal’s customer base, a dedicated US-based Professional Services Organization (PSO) has been launched to streamline implementations and better serve clients. MaxVal is also pleased to announce that Murali Kalyanthaya has joined MaxVal to lead the new PSO team.Murali joins as Vice President of the Professional Services Organization and is based out of the Los Altos headquarters. As head of the PSO, he is responsible for representing the company’s client interests and implementing them into products and services. This includes MaxVal’s IP management system, Symphony; its information disclosure statement solution, Max-IDS; and its annuity management service, Annuity Payer.
“My vision for this organization is to be the best customer-centric professional services organization in the IP software and services industry,” says Murali. “We will continue to nurture a trusted and strategic advisor relationship with every customer and drive continued value of our products and services.”
Murali brings more than twenty-five years of technology leadership experience in optimizing business processes and implementing enterprise software solutions for industry-leading organizations. Most recently, he was the Chief Product Owner (“CPO”) at PayPal where he oversaw the global legal application portfolio and managed all new technology initiatives and vendor agreements. As CPO, Murali was also responsible for implementing technology solutions for multiple legal verticals, including eDiscovery, Legal Operations, Contracts Management, Law Enforcement, and IP Management. Prior to PayPal, he led the Legal Technology Group at eBay, managing their legal enterprise technology strategies. He was also Senior Technology leader at Altera, where he spent more than sixteen years, managing, developing, and executing their global software strategies, enterprise applications, architecture, and infrastructure deliveries.
“This is an exciting new chapter in MaxVal’s evolution as an IP solutions provider,” says D. Bommi Bommannan, Founder and Chief Executive Officer of MaxVal. “At MaxVal, we recognize that the complete user experience is as important, if not more important, than any product or technology. We are establishing the Professional Services Organization in place to ensure a world-class customer experience for all our clients, across all our products and services.”